Refund Policy

The deadline for any refund claim is five (5) standard business days after the booking date; but no later than 48 hours prior to the celebration date.

We do not normally give refunds if you:
  • Simply change your mind, or
  • Make a wrong decision.
You can choose between a refund, exchange of service, or credit where services:
  • are unavailable for the scheduled time or cancelled by White House Celebrations
  • have been wrongly described
  • are significantly different from a package shown to you
Postponement due to sickness or injury greater than 24 hours from the scheduled celebration date will entitle you to reschedule subject to the availability of the relevant service providers.  You will not be entitled to a refund.

Cancellation within 24 hours prior to your scheduled celebration date will result in your purchase being null and void and you will not be entitled to compensation unless otherwise agreed between yourself and White House Celebrations.

Please retain your receipt as proof of purchase.

WHC Return Policy 08/2009
Contact White House Celebrations for more information

Please also read our Terms of Use and Privacy Policy

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